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We abide by the principles of honesty, integrity and a commitment to excellence with the aim of enhancing shareholder value and achieving sustainable business growth. We are committed to promote responsible practices among our business partners, show care for our customers and uphold good corporate governance to meet the expectation of our investors.

For example, our Group’s oil mills adhere to the Malaysian Palm Oil Board’s guidelines and practice fairness in grading and pricing fruits received from smallholders.

Acknowledging the importance of timely and equal dissemination of material information to stakeholders, investors and the public at large, we take steps to provide such information and promote good investor relations. Our Annual General Meeting is a principal forum for dialogue with all shareholders to address any issues on operational and corporate matters. Annual reports are sent to all shareholders. Upon the announcement of quarterly results and major corporate developments, briefings are held for analysts and fund managers through conference calls or presentations. These are avenues for us to provide more detailed explanations and for questions raised.

Our corporate website at www.genting.com provides information on our business activities with annual reports, press releases, quarterly results, announcements and investor presentations made available. We participate in local and international investor forums, as well as events and roadshows. The Visitors’ Galleria at Resorts World Genting is open to the general public and provides a first-hand look at the history, operations and facilities of Resorts World Genting and the Genting Group.

We undertake Responsible Gaming practices including the provision of signage and leafl ets at our casino premises as well as links on our websites with guidance on playing casino games responsibly. A hotline is made available to callers and training is provided for staff interacting with casino customers to deal with problem gaming.

During the year, Genting UK was awarded a Gold GREaTest Award for its commitment to offer responsible gambling and support for The GREaT Foundation which raises funds in relation to problem gambling. Genting UK was also awarded the GamCare Certificate of Social Responsibility for the high standards of social responsibility practised throughout its casinos.

We interact responsibly with various stakeholders as we seek to play a meaningful role in advancing the broader development goals in the jurisdictions which we operate. For example, the Genting Plantations team participated actively in the National Key Economic Areas dialogues for Palm Oil Lab and the recommendations provided were subsequently incorporated in the palm oil initiatives unveiled by the government under its Economic Transformation Programme to transform Malaysia into a high income nation by 2020.

Source: Genting Berhad Annual Report 2010