Marketplace

The Group adheres to the highest standards of corporate governance by operating with integrity, transparency and accountability with the aim of enhancing shareholder value and achieving sustainable growth in our businesses. We abide by the principles of honesty and professionalism in all our business dealings. The Group’s oil mills, for example, practise fairness in the grading and pricing of fruits received from smallholders, strictly adhering to the Malaysian Palm Oil Board’s guidelines.

To support the advancement of the industries in which it is involved, the Group works in close cooperation with its peers and actively participates in related trade associations’ activities.

The Group adopts continual engagement, open communication, timely and accurate disclosure of information to its stakeholders.

The Group’s standard supplier contracts require conformity to the Environmental Control Act 1974 to ensure no emission, discharges or disposal of radioactive, toxic or harmful substances, chemicals, pollutants, contaminations or other wastes of any form on or under the Group’s site.

The Group’s standard and specific terms and conditions also require all contractors and subcontractors to comply with Occupational Safety and Health Act 1994 requirements to ensure good safety practices when working on or within the Group’s properties. The contractors are also required to contribute to SOCSO or Workers’ Compensation Insurance, Employee Provident Fund and other contributions for the benefit of their employees.

The Research and Development team was certified with the International Standard of ISO9001:2000 as part of its ongoing commitment to provide high quality in system design, development, installation, support and maintenance services, whereas the data centres were certified with the International Standard of ISO27001, ensuring that the team maintains best practice in information security management system. WRC was certified with ISO9001:2000 as part of its on-going commitment to provide high quality of customer service. Customer satisfaction surveys are conducted regularly to ensure that we maintain high quality service for our customers.

Source: Genting Berhad Annual Report 2008