Resorts World Bhd (RWB) recognises that while gambling is a form of entertainment, a small minority of its customers may have difficulty controlling their gambling habits.

When gambling habits are out of control, a person may develop a compulsive gaming disorder. This is a medical condition that causes the person to lose focus in his/her career, jeopardises family relationships, develops mood swings, is easily irritable and/or faces financial difficulties.

One of the many initiatives of RWB in encouraging responsible gaming is its
Request for Assistance Programme where customers, through their voluntary participation, are discouraged from entering the casino premises.

Here are some indicators that a person may be exhibiting signs of developing/having developed gambling disorder:

  • Is gambling always on your mind?
  • Everything you do or say unconsciously leads you to gambling?
  • Feeling guilty or remorseful after your gambling session?
  • Neglecting your family and health for the sake of gambling?
  • Lying to your family and friends on the frequency and extent of your gambling activities?
  • Borrowed money to gamble?
  • Gambling in hope of getting more money to pay off debts or bills?
  • Gambled longer than expected?
  • Keep saying you will stop once you hit your limits but instead play on till your last cent?
  • Difficulty sleeping as a result of gambling?
  • Contemplated self-destruction as a result of gambling?
  • Contemplated illegal acts to finance your gambling activities?

If you have answered 'Yes' to any of the above, you may be at risk of developing a Gambling Disorder. Consider seeking medical assistance.

For further information, please contact:
Hotline (603)  6105 2873
Time: 9am - 5pm

Persons under the age of 21 years and/or Malaysian Muslims are prohibited from entering or remaining in the casino premises.



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